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Cancellation Policy

  • A week or more before event day:

    • FULL REFUND (less a $5 processing fee)

 

  • Less than a week days before event day:

    • EVENT RAIN CHECK CREDIT (of equal or lesser value to the event) 

 

  • Less than 24 hours before the event:

    • Unfortunately, we do not issue refunds or credits at this late of a date, as NDC professionals are busy coordinating all logistics and last minute tasks for an event. However, we strongly encourage you to invite a friend to take your place!

 

 

NDC definitely does its best to take the risk out of registering early by providing lenient cancelation policies. We know realize you're busy and sometimes things come up. If you can't make it to an event that you have paid for please contact us so we can adjust the roster and make room for someone else.
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How To Cancel:


Contact us either via phone or email with the event date/time/session, your name and your email address. If you do this a week more days in advance of the event date we will refund your payment (less a minimal $5 processing fee.) If you cancel less than 7 days of the event you will be charged but you will receive an Event Rain Check Credit* you can use toward a future event. You can even transfer this credit to a single friend or associate if you don't want to use it for some reason! If you cancel less than 24 hours of the event, you are charged as it's extremely difficult for us to replace you, however, if you have a friend to take your place that'll work, just let us know who it is.

 

NDC strives to offer you the best experience possible. This means ensuring we have a full-field of Participants and equal numbers of men and women. If you are a NO-SHOW and do not contact us prior to the event so we can get someone to fill your spot, then your registration fee is non-refundable.

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PLEASE SHOW COURTESY 

 

People who are chronic No Call/No Shows (i.e. 3 max) will be banned from participating in future events! By doing this it just as bad as standing up a date. If something comes up on the way to the event that precludes you from attending (or attending too late) you should still contact us afterwards to ensure a credit is extended, that we do not remove you from our database and that we do not add your email address to the "No Show, No Contact Banned Attendee List". 

 

We take our events seriously and we know your time and the time of everyone who attends is valuable and we respect that. Participants appreciate the fact that by banning people who fail to follow common courtesy and etiquette helps increase the quality of people who attend. Thanks for your understanding and we are confident you'll have fun! 

 

* Event rain check credits must be used within 6 months of date issued

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